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Search results for “customer experience”
Hong Kong most expensive business travel destination in Asia; KOLs livestream travel experiences in Thailand | Daily Brief
03/23/2023
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6:47:57 PM
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Macau ops getting overseas visitors via private jets; Chinese airlines return more 737 Max to service.
Dusit plans a post-pandemic recovery campaign in China
02/16/2023
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4:47:31 PM
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The Thailand-based hotel chain is evaluating changes in guest behavior, performance marketing, and influence marketing, as the team gears initially target the lower end of the booking funnel.
Wyndham’s recovery in hotel room rates may plateau this year
02/21/2023
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9:22:50 PM
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International occupancy finished down 21% to 2019.
South Korea to lift visa curbs on Chinese travelers; China's outbound travel set to reach 228 million by 2030 | Weekly Review
02/11/2023
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11:57:29 AM
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Chinese travelers willing to increase spending on luxury ‘star-rated’ hotels; Macau eyeing to put aside $22.3M for package tours.
Full Video: Booking Holdings CEO Glenn Fogel at the 2022 TravelDaily Conference
12/27/2022
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3:33:02 PM
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For Fogel, buzzwords like super app, metaverse or blockchain are further down the road.
Travel companies are often ignoring customers
06/16/2021
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4:33:56 PM
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Nearly half (46%) of customers take loyalty programs into consideration, but even more - 60% - say great customer service is critical.
How did a college dropout build a $5 billion travel company?
12/26/2022
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11:13:29 AM
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Frederic Lalonde shared how Hopper is different from traditional OTAs at the 2022 TravelDaily Conference.
The new rules for acquisition, experience and loyalty in travel
07/09/2021
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12:51:57 PM
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As people flood back onto planes and into hotels, they expect brands to acknowledge what they’ve been through this past year and to meet them where they are in their journeys back to regular life.
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